By submitting an order, you are accepting the Terms and Conditions of the Abuze London Clothing Company Trading as 'APG'
Payment options
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy, stating size and colour choice and put them into the shopping cart. After you have finished your selection, click on "BUY" and you will be taken to our secure server were your order will be completed. You may also Order by phone 0208 741 1665. Our Customer Service phone line is open from 10:00 - 18:00 (GMT) Monday to Friday. Outside of these hours please leave a message and we will call you back. We accept the following Major credit Cards: Delta, Visa, Switch,
Mastercard, Solo, Visa Electron.
Shipping and Handling
In most cases your order will be dispatched the next working day but please allow a maximum of 4 working days for your goods to be delivered, should there be any delay with the expected delivery time we will contact you via e-mail.
Tracking your order
To track your order you can either call our customer services on 0208 741 1665 and tell them the date your order was placed, order number, your full name and billing address and phone number. Or e-mail us with the above information at: info@abuzelondon.com and we will check your order status and send you an update.
Credit Card Security
Security is probably one of the most significant concerns for both the shopper and the retailer during an online transaction, and in reality is probably one of the most secure card transactions you can make, even more secure than in a shop, over the telephone or by fax. The information you provide is highly encrypted while being transmitted over the internet. At Abuze London Clothing Company we have taken particular care in providing a safe online shopping environment for our customers. We use Protx for online
payments. The Protx payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data. Furthermore, public web servers are certified by Thate, a public Certificate Authority, ensuring that you have confidence that nobody can impersonate Protxl to obtain confidential information. We offer secure online transactions, so you can shop whenever you want. In order to shop securely online using the netscape Secure Server, you will need to use Netscape 3.0 and above or Microsoft Internet Explorer 3.0 which both support SSL (Secure Sockets layer).
Privacy Policy
Abuze London Clothing Company do not disclose buyer's information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Returns Policy
Should you wish to return or exchange your product please let us know immediately by emailing us at info@abuzelondon.com or telephone us on: 0208 741 1665. Please include a copy of the original sale invoice showing name address, transaction code and date of order, when returning your product. The product must be returned in its original, condition and must be returned within 14 days of receipt. If the goods are returned as detailed above we will issue a full refund for the price paid for the item, or exchange the item for a different size / colour if preferred. Please state your reason for returning your item and details of replacement products if required on the reverse of your sales invoice. The product will be your responsibility until it reaches us and you will be responsible for the postage of the return parcel. For your own protection, we recommend that you send the parcel using a service that insures you for the goods rather than using the standard royal mail service.
Our returns address is: Returns - Abuze Clothing - PO BOX 47164 - London - W6 6AT
